Last Updated: 1 October 2026
This Privacy Policy explains how we collect, use, and safeguard your data when you use our website to purchase or access pay-per-view exam preparation materials.
1. Information We Collect
We gather only the minimum amount of personal data necessary to provide you with secure access to our study materials.
• Account Registration: When you create an account, we collect your name and email address.
• Payment Processing: When you buy pay-per-view access, our secure external payment gateways handle your credit card or billing details. We never store or view your full payment card data on our servers.
• Usage Records: We monitor login attempts, active viewing times, and device identifiers (such as your IP address) to track your remaining access windows and prevent unauthorised account sharing.
2. Lawful Basis and Purpose for Processing Data (GDPR and PDPA)
Under the GDPR, we must have a lawful basis to collect and use your personal information. We process your data under the following legal grounds:
• Performance of a Contract: To deliver and manage the specific exam prep materials you purchased and process your transactions.
• Legitimate Interests: To manage your login session, verify access timeframes, and protect our digital content from illegal scraping, downloading, or unauthorised sharing.
• Legal Obligation: To comply with tax, financial, and regulatory requirements in Singapore, the EU, or other applicable jurisdictions.
• Consent: Where required, we obtain your clear consent before placing non-essential tracking cookies or sending promotional information.
You have distinct rights regarding your personal data under Singapore law:
• Access & Correction: You have the right to request a copy of the personal data we hold about you, as well as information on how it has been used or disclosed over the past year. You can also request corrections to any inaccurate data.
• Withdrawal of Consent: You may withdraw your consent for us to collect, use, or disclose your personal data at any time. Please note that withdrawing consent may mean we can no longer provide you access to your paid exam materials.
To exercise any of these rights, please contact our Data Protection Officer (DPO) using our standard contact channels.
3. Data Protection, Security, and Retention
• Security Safeguards: We implement industry-standard administrative, physical, and technical encryption protocols to protect your personal data against unauthorised access, collection, use, disclosure, or alteration.
• Retention Limits: We keep your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by financial and legal record-keeping laws. When data is no longer required, it is securely deleted or anonymised.
4. Third-Party Sharing and International Transfers
We do not sell, rent, or trade your personal information to third-party advertisers. We share data only with trusted service providers who help us operate our platform:
• Payment Processors: To securely authorise and handle one-time transaction fees.
• Hosting Providers: To store account data and host our online exam prep content safely.
• International Data Transfers: If your data is transferred outside of Singapore or the European Economic Area to overseas servers, we ensure appropriate safeguards—such as Standard Contractual Clauses or recognized adequacy decisions—are in place to maintain a standard of protection equivalent to local laws.
5. Cookies and Tracking Tools
We use essential cookies to keep you logged in while you study and to track your pay-per-view usage limits. These cookies are required for the website to function properly.
6. Your Data Protection Rights
Depending on your location, you hold specific rights regarding your personal data:
• Right of Access: You can request copies of your personal data.
• Right to Rectification: You can ask us to correct inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal data under certain conditions.
• Right to Restrict or Object: You can object to or ask us to restrict the processing of your data.
• Right to Data Portability: You can request the transfer of your data to another organization or directly to you.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time, though this may end your access to paid materials.
• Right to Lodge a Complaint: EU users have the right to complain to a local data protection supervisory authority regarding our data handling.
To exercise any of these rights, please contact our Data Protection Officer through our standard support channels.
7. Policy Revisions
We may update this policy occasionally to reflect changes in our data collection or security practices. Any revisions will feature a new date at the top of this document. We encourage you to review this page periodically to stay informed about how we safeguard your privacy.